Status

Who this is for: integrators checking platform health. When to use it: when something looks wrong, before filing a Support request. What happens next: you'll know whether an incident is platform-wide or specific to your integration.

Is it me or Zamplia?

Run this quick triage:

Symptom	Likely cause	First check
401 on every call	Credentials / environment mismatch	Authentication
404 on a known endpoint	Wrong base URL for the stage	Environments
Intermittent 500s	Transient server issue	Retry with backoff; watch this page
All calls timing out	Possible incident	Check status, then Support

Live status

Real-time component status and incident history are published on Zamplia's operational status page (link provided during onboarding). Subscribe there to receive incident notifications.

tip

Build clients that degrade gracefully during incidents — retry 5xx with exponential backoff and queue non-urgent writes. See Error Handling.