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Redirect Handling

Who this is for: Supply integrators. When to use it: when a respondent finishes (or exits) a survey and is sent back to you. What happens next: you'll classify each session outcome and reconcile correctly.

When a respondent leaves the survey, Zamplia redirects them back to your return URL carrying the participant identifier and an outcome status. Use these to credit, screen out, or retry the respondent.

Typical outcomes

OutcomeMeaningYour action
CompleteRespondent finished and qualifiedCredit the respondent; counts toward delivery
Terminate / ScreenoutDid not qualifyDo not credit; optionally offer another survey
OverquotaMatched a full quota cellDo not credit; route elsewhere
Quality / SecurityFailed an integrity checkDo not credit; review traffic source
caution

Treat the redirect as a signal, not the final word. Always confirm the authoritative status with reconciliation before crediting at scale.

Reconcile to confirm

  • Supply: confirm outcomes with GetReconciliation.
  • Demand: confirm participant outcomes with reconcileParticipantIds.

Integrity

Validate the redirect's authenticity (e.g. HMAC signing where applicable) so outcomes can't be spoofed. See the HMAC Validation guide in the sidebar.

Read end-to-end routing in Traffic Flow, and how to act on failures in Error Handling.